Overview
ProCV is committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains what data we collect when you purchase from us or use our website, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions, contact us at info@domain.com.
Information We Collect
When you purchase from or interact with ProCV, we may collect the following:
- Name and email address — provided at checkout to deliver your order
- Payment transaction data — processed securely by our payment provider; we never store card details
- Order details — product purchased, date, download activity
- Technical data — IP address, browser type, device information collected via cookies for analytics purposes
How We Use Your Information
- To process your order and deliver your digital download
- To provide customer support and respond to your enquiries
- To comply with our legal obligations under UK law (including HMRC requirements)
- o improve our website using anonymised analytics data
- To send you relevant updates or offers, if you have provided consent
Overview
- To process your order and deliver your digital download
- To provide customer support and respond to your enquiries
- To comply with our legal obligations under UK law (including HMRC requirements)
- o improve our website using anonymised analytics data
- To send you relevant updates or offers, if you have provided consent
Sharing Your Information
ProCV does not sell, lease or share your personal data with third parties for marketing purposes. We share data only with payment processors and email delivery services strictly to fulfil your order, and with legal authorities where required by UK law.
Cookies
Our website uses cookies to improve functionality and analyse site traffic. Necessary cookies are required for the site to function. Analytics cookies are used anonymously to understand how visitors use our site. You can manage or disable cookies through your browser settings. Disabling cookies may affect some site functionality.
Data Retention
We retain your order data for up to 7 years for HMRC compliance. Marketing consent data is retained until you withdraw consent. All other personal data is deleted or anonymised when no longer necessary for the purposes collected.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right to Access — request a copy of the data we hold about you
- Right to Rectification — correct inaccurate or incomplete data
- Right to Erasure — request deletion of your data, where lawful
- Right to Restrict Processing — limit how your data is used
- Right to Object — object to processing for marketing purposes
- Right to Data Portability — receive your data in a machine-readable format
- To exercise any of these rights, contact us at [Insert Email]. We will respond within one calendar month. If you are unsatisfied with our response, you may contact the Information Commissioner’s Office (ICO) at ico.org.uk.
